Welcome to Live AI Translate. These Terms of Service ("Terms") govern your access to and use of our mobile application. By using the Service, you agree to be bound by these Terms.
1. Description of Service
Third-Party Services: In delivering this Service, we utilize third-party technologies. While we endeavor to ensure high availability and accuracy, the involvement of third-party services means that we do not guarantee the Apps will be error-free or uninterrupted at all times. There may be limits on the length of audio that can be processed, or usage quotas. We reserve the right to impose usage limits (such as a cap on minutes transcribed per day in a free tier) and to modify or discontinue certain features as needed.
AI-Generated Content Warning: While we strive for high quality, AI-generated content may occasionally be inaccurate, incomplete, or biased. By using the Service, you understand and accept that some outputs may be imperfect and are for informational purposes.
2. Subscription
Premium Features: Our App may offer certain features or usage beyond a free tier that require payment. All purchases of such digital content or subscriptions are handled through Apple App Store.
When you make an in-app purchase, the transaction is between you and the app store (Apple), not directly with us. The app store's payment terms and conditions will apply to your purchase (for example, Apple Media Services Terms regarding purchases). We do not have access to your payment details – those are managed by the store.
Subscription Billing: If the app offers subscription options (e.g., monthly or annual plans), the terms of billing will be explained at the point of purchase. Generally, subscriptions will auto-renew at the end of each billing cycle (monthly or yearly) and your account will be charged through the app store. You can cancel auto-renewal at any time through your App Store account settings. If you cancel, you will retain access to premium features until the end of the current paid period, and then the subscription will not renew. If a free trial is offered, your subscription will automatically renew to a paid subscription at the end of the trial period unless canceled before the trial ends.
Pricing Changes and Promotions: We reserve the right to determine and adjust the pricing for the Service. We may change the fees for any feature of the Service, including by adding additional fees or charges, at any time. The latest pricing information will be available within the App. We may also, at our sole discretion, offer promotional discounts or different pricing packages with varying features to certain users.
Refunds: Given that purchases are handled by the platform, any refund requests generally need to be directed to Apple support, as we are bound by their policies on refunds. For example, Apple may allow a refund for an in-app purchase under certain conditions if you request through Apple support. We cannot guarantee refunds for in-app purchases, especially if outside the store's policies.
3. Acceptable Use
You agree NOT to use the Service to:
- Generate or distribute illegal, harmful, or offensive content.
- Reverse-engineer or attempt to extract the source code of the application.
- Use the AI assistant or keyboard to deceive others or impersonate individuals.
4. Intellectual Property
Our Content: All app design, UI, and branding are the exclusive property of Live AI Translate.
Your Content: You retain ownership of the text you input. By using the Service, you grant us a limited license to process your input solely to generate the requested output (translation, reply, etc.).
5. Disclaimer of Warranties
The Service is provided "AS IS" and "AS AVAILABLE." We make no warranties regarding:
- The absolute accuracy or reliability of translations.
- The uninterrupted availability of the Service or specific AI models (e.g., third-party API downtimes).
6. Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of the App after changes are posted constitutes your acceptance of the new Terms.
7. Contact Information
For any support, please contact:
Email: [email protected]